Introduction

At StoreWearUp, we are committed to customer satisfaction. We want to ensure your shopping experience with us is the best possible.

Conditions for Exchange or Return

For a return or exchange to be accepted, the product must be in its original packaging, with no signs of use or damage.

Deadlines

You have up to 7 days from the date of receipt to request an exchange or return of the product.

Procedures

To request an exchange or return, please contact us for instructions and a tracking code for returning your product.

Defective Products

If you receive a defective or damaged product, please contact us immediately so we can resolve the situation as best as possible.

Refunds

Refunds will be processed as soon as we receive and verify the returned product. The refund will be issued in the same form as the original payment.

Exceptions

Some products or situations may not be covered by our exchange or return policy. Please contact us for more information.

Contact

For assistance or more information about our returns and refunds policy, please contact us.

Customer Service

Opening hours: Mon to Fri, 8:00 AM to 5:00 PM.
Email: support@storewearup.com
Contact : +55 (35) 99809-3876